Telephone: 020 3475 5566  /   020 8133 8776 Mobile: 07805 169898
 
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FREQUENTLY ASKED QUESTIONS (FAQ)
 
Q: Who are Online Express Cars?
A: We are part of online express cars ltd. providing ground transfers with driver and vehicle to and from UK Airports, London Hotels or any UK Postal Code.

Q: What type of service do you provide?
A: Our service is to provide ground transportation. We have a fleet of Saloon, Estate and MPV vehicles available 24 hours/365 days , driven by smart, experienced and licensed PCO drivers.

Q: How easy is it to book a car with you?
A: Very easy! All you do is tell us: How many passengers and luggage you have. It’s done!!! Its as easy as one, two, three !!!

Q: How long have you been providing a private transfer service?
A: Our management team between them has over 5 years of experience in passenger logistics.

Q: What area do you cover?
A: We can provide service in most parts of the UK, but if for any reason we can’t we probably know someone who can.

Q: How can I pay for this service?
A: We accept Visa and MasterCard for online payments (credit card payments are subject to a processing fee).

Q: Can I pay in cash?
A: Yes you can (Sterling Pounds only)

Q: What if my flight is delayed? Will I be charged extra?
A: No we monitor flight arrivals before any drivers are dispatched, as a result we do NOT charge you any extra if your flight is delayed.

 
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